{"id":25162,"date":"2021-12-15T13:08:28","date_gmt":"2021-12-15T13:08:28","guid":{"rendered":"https:\/\/folnova.com\/terms-and-conditions\/"},"modified":"2026-09-23T15:45:53","modified_gmt":"2026-09-23T15:45:53","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/folnova.com\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions."},"content":{"rendered":"

Terms and Conditions<\/strong><\/h4>\n

Do you have a complaint about our products or services? Contact us at [email\u00a0protected]<\/a> or via the chat at the bottom of the page. We will do everything we can to resolve it for you.<\/p>\n

The money back guarantee applies to purchases of up to \u20ac 100 (for orders that we cannot deliver, you will of course receive your purchase amount back). For purchases above \u20ac 100, we will try to provide a replacement service or product if you are not satisfied.<\/p>\n

All products are supplied with a 365 day guarantee.<\/p>\n

Article 1 \u2013 Definitions<\/strong><\/p>\n

For the purposes of these terms and conditions:<\/p>\n

Supplementary agreement: an agreement under which the consumer acquires products, digital content and\/or services in connection with a distance agreement, and these items, digital content and\/or services are supplied by the business or by a third party on the basis of an arrangement between that third party and the business;<\/p>\n

Cooling off period: the period during which the consumer may exercise their right of withdrawal;<\/p>\n

Consumer: the natural person who is not acting for purposes related to their trade, business, craft or profession;<\/p>\n

Day: calendar day;<\/p>\n

Digital content: data produced and supplied in digital form, such as video, audio, applications, digital games and all other software; services that enable the creation, processing or storage of data in digital form, where such data is provided by the consumer; services that enable the sharing of data and all other interaction with data in digital form provided by other users of the service;<\/p>\n

Durable medium: any tool, including email, that enables the consumer or business to store information addressed personally to them in a way that allows future consultation or use for a period suited to the purpose for which the information is intended, and that permits unchanged reproduction of the stored information;<\/p>\n

Right of withdrawal: the consumer\u2019s option to withdraw from the distance agreement within the cooling off period of 14 days;<\/p>\n

Business: the natural or legal person who offers products, digital content, access to digital content and\/or services remotely to consumers;<\/p>\n

Distance agreement: an agreement concluded between the business and the consumer within the framework of an organised system for the distance sale of products, digital content and\/or services, whereby exclusive or additional use is made, up to and including the conclusion of the agreement, of one or more means of distance communication;<\/p>\n

Means of distance communication: a means that can be used to conclude an agreement without the consumer and business having to be present together in the same space at the same time.<\/p>\n

Article 2 \u2013 Identity of the business
<\/strong>
SocialKings \u00a9<\/p>\n

Smidslaantje 51<\/p>\n

8426DC Appelscha<\/p>\n

Chamber of Commerce no.: 64464105<\/p>\n

VAT no.: NL002250971B75<\/p>\n

+316 4202 1479<\/p>\n

[email\u00a0protected]<\/a><\/p>\n

Article 3 \u2013 Applicability<\/strong><\/p>\n

These general terms and conditions apply to every offer made by the business and to every distance agreement concluded between the business and the consumer.<\/p>\n

Before the distance agreement is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the business will indicate, before the distance agreement is concluded, how the general terms and conditions may be inspected at the business premises and that they will be sent free of charge as soon as possible at the consumer\u2019s request.<\/p>\n

If the distance agreement is concluded electronically, notwithstanding the previous paragraph and before the distance agreement is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that the consumer can easily store it on a durable medium. If this is not reasonably possible, it will be indicated, before the distance agreement is concluded, where the general terms and conditions can be consulted electronically and that they will be sent electronically or otherwise free of charge at the consumer\u2019s request.<\/p>\n

If, in addition to these general terms and conditions, specific product or service conditions also apply, the second and third paragraphs apply accordingly, and in the event of conflicting conditions, the consumer may always rely on the applicable provision that is most favourable to them.<\/p>\n

Article 4 \u2013 Supply exclusively to consumers<\/strong><\/p>\n

The business offers its services exclusively to consumers (see the definition of \u2018consumer\u2019 in Article 1). Supply to companies, professionals and influencers is no longer permitted. Before accepting the offer, the consumer declares that they are not an influencer or a company. If this is nevertheless the case, the business will not deliver.<\/p>\n

Article 5 \u2013 The offer<\/strong><\/p>\n

If an offer has a limited period of validity or is subject to conditions, this will be expressly stated in the offer.<\/p>\n

The offer contains a complete and accurate description of the products, digital content and\/or services offered. The description is sufficiently detailed to enable the consumer to properly assess the offer. If the business uses images, these are a true representation of the products, services and\/or digital content offered. Obvious mistakes or errors in the offer are not binding on the business.<\/p>\n

Every offer contains such information that it is clear to the consumer what rights and obligations are attached to accepting the offer.<\/p>\n

Article 6 \u2013 The agreement<\/strong><\/p>\n

Subject to the provisions of paragraph 4, the agreement is concluded when the consumer accepts the offer and fulfils the conditions set out for it.<\/p>\n

If the consumer has accepted the offer electronically, the business will immediately confirm receipt of the acceptance of the offer electronically. Until receipt of this acceptance has been confirmed by the business, the consumer may terminate the agreement.<\/p>\n

If the agreement is concluded electronically, the business will take appropriate technical and organisational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the business will observe appropriate security measures for this purpose.<\/p>\n

Within the limits of the law, the business may ascertain whether the consumer can meet their payment obligations, as well as all facts and factors relevant to responsibly entering into the distance agreement. If, on the basis of this investigation, the business has good grounds not to enter into the agreement, it is entitled to refuse an order or request with reasons, or to attach special conditions to its performance.<\/p>\n

At the latest upon delivery of the product, service or digital content, the business will provide the consumer with the following information in writing or in such a way that it can be stored accessibly by the consumer on a durable medium:<\/p>\n

the visiting address of the business establishment where the consumer can submit complaints;<\/p>\n

the conditions under which and the manner in which the consumer may exercise the right of withdrawal, or a clear statement concerning the exclusion of the right of withdrawal;<\/p>\n

the information about guarantees and existing after sales service;<\/p>\n

the price including all taxes of the product, service or digital content; where applicable, the delivery costs; and the method of payment, delivery or performance of the distance agreement.<\/p>\n

Article 7 \u2013 Cooling off period and right of withdrawal<\/strong><\/p>\n

Due to the nature of the service, consisting of producing and directly delivering likes and followers on Instagram, the consumer\u2019s cooling off period and right of withdrawal are excluded. When entering into the agreement with the business, the consumer expressly declared that they:<\/p>\n

agree to direct delivery of the service, thus before the expiry of the cooling off period;<\/p>\n

thereby lose their right of withdrawal as soon as the business has fully performed the agreement.<\/p>\n

Article 8 \u2013 The price<\/strong><\/p>\n

During the validity period stated in the offer, the prices of the products and\/or services offered will not be increased, except for price changes resulting from changes in VAT rates.<\/p>\n

Notwithstanding the previous paragraph, the business may offer products or services whose prices are subject to fluctuations in the financial market and over which the business has no influence, at variable prices. This susceptibility to fluctuations and the fact that any prices stated are indicative prices will be stated in the offer.<\/p>\n

Price increases within 3 months of the conclusion of the agreement are permitted only if they result from statutory regulations or provisions.<\/p>\n

Price increases from 3 months after the conclusion of the agreement are permitted only if the business has stipulated this and:<\/p>\n

they result from statutory regulations or provisions; or<\/p>\n

the consumer has the right to terminate the agreement with effect from the day on which the price increase takes effect.<\/p>\n

The prices stated in the offer for products or services exclude VAT.<\/p>\n

Article 9 \u2013 Performance of the agreement and additional guarantee<\/strong><\/p>\n

The business guarantees that the products and\/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and\/or usability, and the statutory provisions and\/or government regulations in force on the date the agreement was concluded. If agreed, the business also guarantees that the product is suitable for use other than normal use.<\/p>\n

An additional guarantee provided by the business, its supplier, manufacturer or importer never limits the statutory rights and claims that the consumer may assert against the business under the agreement if the business has failed to fulfil its part of the agreement.<\/p>\n

Additional guarantee means any undertaking by the business, its supplier, importer or producer under which it grants the consumer certain rights or claims that go beyond what it is legally required to provide if it has failed to fulfil its part of the agreement.<\/p>\n

Article 10 \u2013 Delivery and performance<\/strong><\/p>\n

The business will exercise the utmost care when receiving and performing orders for products and when assessing applications for the provision of services.<\/p>\n

The place of delivery is the Instagram account provided by the consumer.<\/p>\n

Subject to the provisions of Article 4 of these general terms and conditions, the business will perform accepted orders with due speed, but no later than within 30 days, unless a different delivery period has been agreed. If delivery is delayed, or if an order cannot be fulfilled or can be fulfilled only partially, the consumer will be notified no later than 30 days after placing the order. In that case, the consumer has the right to terminate the agreement without costs and the right to any compensation.<\/p>\n

After termination in accordance with the previous paragraph, the business will immediately refund the amount paid by the consumer.<\/p>\n

The risk of damage to and\/or loss of products rests with the business until delivery to the consumer or a representative designated in advance and made known to the business, unless expressly agreed otherwise.<\/p>\n

Article 11 \u2013 Payment<\/strong><\/p>\n

Unless otherwise provided in the agreement or supplementary conditions, amounts owed by the consumer must be paid within 14 days of concluding the agreement. In the case of an agreement for the provision of a service, this period begins on the day after the consumer receives confirmation of the agreement.<\/p>\n

When selling products to consumers, the consumer may never be required under general terms and conditions to make an advance payment of more than 50%. If advance payment has been stipulated, the consumer may not assert any rights concerning the performance of the relevant order or service or services before the stipulated advance payment has been made.<\/p>\n

The consumer is obliged to report inaccuracies in the payment details provided or stated to the business immediately.<\/p>\n

If the consumer does not fulfil their payment obligation or obligations on time, then, after the business has pointed out the late payment and granted the consumer a period of 14 days to fulfil their payment obligations, and payment has not been made within this 14 day period, the consumer will owe statutory interest on the outstanding amount and the business will be entitled to charge the extrajudicial collection costs incurred by it. These collection costs amount to a maximum of: 15% on outstanding amounts up to \u20ac 2.500; 10% on the subsequent \u20ac 2.500 and 5% on the next \u20ac 5.000, with a minimum of \u20ac 40. The business may deviate from these amounts and percentages in favour of the consumer.<\/p>\n

Article 12 \u2013 Complaints procedure<\/strong><\/p>\n

The entrepreneur has a sufficiently publicised complaints procedure and handles complaints in accordance with this complaints procedure.<\/p>\n

Complaints about the performance of the agreement must be submitted to the entrepreneur within a reasonable period after the consumer has identified the defects, in full and with a clear description.<\/p>\n

Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within the 14 day period with an acknowledgement of receipt and an indication of when the consumer can expect a more detailed answer.<\/p>\n

The consumer must give the entrepreneur at least 4 weeks to resolve the complaint in mutual consultation. After this period, a dispute arises that is subject to the dispute resolution procedure.<\/p>\n

Article 13 \u2013 Liability
<\/strong>
The entrepreneur is not liable for any actions by Instagram, including, but not limited to, Instagram removing the consumer\u2019s posts.<\/p>\n

Article 14 \u2013 Unilateral amendment<\/strong><\/p>\n

The entrepreneur may unilaterally amend these terms and conditions at any time. The date of the latest amendment is stated at the bottom of the terms and conditions.<\/p>\n

Article 15 \u2013 Disputes<\/strong><\/p>\n

Agreements between the entrepreneur and the consumer to which these general terms and conditions apply are governed exclusively by Dutch law.<\/p>\n

These terms and conditions were last amended on 1 November 2021<\/p>\n","protected":false},"excerpt":{"rendered":"

Terms and Conditions Do you have a complaint about our products or services? Contact us at [email\u00a0protected] or via the chat at the bottom of the [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25162","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/folnova.com\/sq\/wp-json\/wp\/v2\/pages\/25162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/folnova.com\/sq\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/folnova.com\/sq\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/folnova.com\/sq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/folnova.com\/sq\/wp-json\/wp\/v2\/comments?post=25162"}],"version-history":[{"count":1,"href":"https:\/\/folnova.com\/sq\/wp-json\/wp\/v2\/pages\/25162\/revisions"}],"predecessor-version":[{"id":33267,"href":"https:\/\/folnova.com\/sq\/wp-json\/wp\/v2\/pages\/25162\/revisions\/33267"}],"wp:attachment":[{"href":"https:\/\/folnova.com\/sq\/wp-json\/wp\/v2\/media?parent=25162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}