{"id":34134,"date":"2026-09-18T08:09:55","date_gmt":"2026-09-18T08:09:55","guid":{"rendered":"https:\/\/folnova.com\/why-does-tiktok-keep-crashing\/"},"modified":"2026-09-27T08:02:03","modified_gmt":"2026-09-27T08:02:03","slug":"why-does-tiktok-keep-crashing","status":"publish","type":"post","link":"https:\/\/folnova.com\/en-ca\/why-does-tiktok-keep-crashing\/","title":{"rendered":"Why does TikTok keep crashing? 6 possible causes and what you can do"},"content":{"rendered":"<p>TikTok can keep crashing because of a temporary error, an outdated app version, low available storage, or problems with temporary files. Your phone\u2019s operating system or an error at TikTok could also be the cause. First, fully close TikTok and open the app again. If that does not help, restart your phone. Do not delete the app yet, because you could lose saved drafts.<\/p>\n<p>Below, you will find things you can try, from simple steps to reinstalling the app. Test TikTok after each step.<\/p>\n<nav aria-label=\"Table of contents\">\n<ul>\n<li><a href=\"#oorzaken\">Why does TikTok close by itself?<\/a><\/li>\n<li><a href=\"#herstarten\">Restarting and updating TikTok<\/a><\/li>\n<li><a href=\"#opslag-cache\">Checking storage and clearing the TikTok cache<\/a><\/li>\n<li><a href=\"#opnieuw-installeren\">Reinstalling TikTok and saving your drafts<\/a><\/li>\n<li><a href=\"#probleem-melden\">Reporting a TikTok crash<\/a><\/li>\n<\/ul>\n<\/nav>\n<h2 id=\"oorzaken\">Why does TikTok close by itself? Six possible causes<\/h2>\n<p>During a crash, TikTok closes unexpectedly. For example, you may end up on your phone\u2019s home screen while watching a video. Does TikTok stay open, but videos fail to load? The issue could be your connection. In that case, first try another trusted network.<\/p>\n<p>This table lists six possible causes. You cannot determine with certainty here which one applies to your phone.<\/p>\n<table>\n<thead>\n<tr>\n<th>Possible cause<\/th>\n<th>What can you try?<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>A temporary error in the app<\/td>\n<td>Fully close TikTok and open the app again.<\/td>\n<\/tr>\n<tr>\n<td>An outdated app version<\/td>\n<td>Check whether a TikTok update is available.<\/td>\n<\/tr>\n<tr>\n<td>Low available storage<\/td>\n<td>Check your phone\u2019s storage and free up space if needed.<\/td>\n<\/tr>\n<tr>\n<td>A problem with temporary files<\/td>\n<td>Clear only the cache if that option is available. These are temporary files from the app.<\/td>\n<\/tr>\n<tr>\n<td>A problem with the phone\u2019s operating system<\/td>\n<td>Restart your phone and check for a system update.<\/td>\n<\/tr>\n<tr>\n<td>An error in TikTok itself<\/td>\n<td>Note when the app closes and report the problem if it keeps happening.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pay attention to when TikTok closes. Does it happen immediately when opening the app, while recording, or only with one draft? This helps you describe the problem. Are other apps also crashing? Then the problem may be with your phone, not just TikTok.<\/p>\n<p>A notification that your account has been blocked is not a crash. For that, read about <a href=\"https:\/\/folnova.com\/en-ca\/tiktok-account-permanently-blocked-appeal\/\">appealing if your TikTok account is permanently blocked<\/a>. A <a href=\"https:\/\/folnova.com\/en-ca\/why-is-my-tiktok-account-private\/\">TikTok account that is unexpectedly private<\/a> is also a different problem.<\/p>\n<h2 id=\"herstarten\">Restarting and updating TikTok<\/h2>\n<ol>\n<li><strong>Fully close TikTok.<\/strong> Remove TikTok from the list of open apps. Simply returning to your home screen does not always close the app.<\/li>\n<li><strong>Open TikTok again.<\/strong> Do the same thing you were doing when the app crashed, such as opening or recording a video.<\/li>\n<li><strong>Restart your phone if TikTok keeps closing.<\/strong> Then test the app again before continuing.<\/li>\n<li><strong>Check whether you can update TikTok.<\/strong> On Android, visit the <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.zhiliaoapp.musically\">official TikTok app page in Google Play<\/a>. On an iPhone, search for TikTok in the App Store.<\/li>\n<li><strong>Check for a system update.<\/strong> Look in your phone\u2019s settings to see whether an update for Android or iOS is available.<\/li>\n<\/ol>\n<p>An update can fix errors, but it does not help with every crash. Did the problem start after an update? Note that in your report to TikTok. Do not install an old app version from an unknown website.<\/p>\n<p>Does TikTok not open at all? You can still restart your phone, check for updates, and view your available storage. You do not need to open TikTok for that.<\/p>\n<h2 id=\"opslag-cache\">Checking storage and clearing the TikTok cache on Android and iPhone<\/h2>\n<p>Storage is the space on your phone for apps, photos, and other files. Check your phone settings to see whether it is almost full. If needed, delete files you no longer use, such as old downloads. Save important photos and videos somewhere else first.<\/p>\n<p>The cache consists of temporary files that help an app load faster. Clearing the cache is not the same as deleting all app data. Therefore, do not simply choose an option that clears data or storage.<\/p>\n<h3>On Android<\/h3>\n<p>Open TikTok\u2019s app information in your phone settings. Check whether you can clear only the cache there. The name and location of this option vary by phone.<\/p>\n<p>Continue only if it clearly states that you are clearing the cache. Do you see only an option that deletes all data? Skip this step.<\/p>\n<h3>On an iPhone<\/h3>\n<p>Does TikTok still open? Check whether you can clear the cache in the app. An iPhone does not have a general button for clearing only the cache in every app.<\/p>\n<p>Do you not see a clear option? Skip this step. Do not delete TikTok as a substitute for clearing the cache.<\/p>\n<p>Open TikTok again after clearing the cache. Test the action that previously caused the app to close. Do not delete drafts to see whether that helps, unless you truly no longer need them.<\/p>\n<h2 id=\"opnieuw-installeren\">Reinstalling TikTok: save your drafts first<\/h2>\n<p>Reinstalling can help if something is wrong with the TikTok installation. However, data stored on your phone could also disappear. This applies to drafts as well: videos you have not posted yet. They may be stored only on your phone and will not automatically return when you log in again.<\/p>\n<p>Therefore, check these three things first:<\/p>\n<ul>\n<li><strong>Can you log in again?<\/strong> Check which login method you use. Also make sure you have access to the associated email address or phone number.<\/li>\n<li><strong>Are your important drafts stored outside TikTok?<\/strong> Save them outside the app if TikTok still opens and offers that option. Then check that the files are actually on your phone and play properly.<\/li>\n<li><strong>Do you have the original photos and videos?<\/strong> Save those too. A saved video does not always contain all the individual edits from your draft.<\/li>\n<\/ul>\n<p>Does TikTok not open, and does it contain drafts that you cannot replace? Then wait before deleting the app or clearing app data. You cannot count on getting those drafts back after a new installation.<\/p>\n<p>Have you saved your important files and can you log in again? Then you can delete TikTok and reinstall it through Google Play or the App Store. Afterwards, test whether the app still closes.<\/p>\n<h2 id=\"probleem-melden\">When should you report a TikTok crash?<\/h2>\n<p>Report the problem if TikTok keeps closing after the simple steps. Do this also if the app crashes during the same action every time. You do not need to delete TikTok first if doing so could cause you to lose important drafts.<\/p>\n<p>You can visit the <a href=\"https:\/\/support.tiktok.com\/en\/troubleshooting\">official TikTok help page for technical issues and reporting problems<\/a>. The available topics may differ by language, country, and app version.<\/p>\n<p>Gather this information for your report:<\/p>\n<ul>\n<li>The make and model of your phone.<\/li>\n<li>The version of Android or iOS and, if you can find it, the version of TikTok.<\/li>\n<li>What you do just before TikTok closes.<\/li>\n<li>When it started happening and whether it began after an update.<\/li>\n<li>Which steps you have already tried.<\/li>\n<li>The exact error message, if you see one.<\/li>\n<\/ul>\n<p>A fictional example of a clear report: \u201cTikTok opens, but keeps closing whenever I want to record a new video. I restarted my phone and checked for updates. Other apps continue to work.\u201d<\/p>\n<p>Are other apps also crashing? Then ask for help from your phone manufacturer\u2019s support service. Reinstalling TikTok alone will not solve a broader problem with your phone. Once your account is working as intended, you can explore our <a href=\"https:\/\/folnova.com\/en-ca\/product-category\/tiktok\/\">TikTok services<\/a> to compare packages for <a href=\"https:\/\/folnova.com\/en-ca\/product\/buy-tiktok-followers\/\">followers<\/a> and <a href=\"https:\/\/folnova.com\/en-ca\/product\/buy-tiktok-likes\/\">likes<\/a> for your public profile or content.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Does TikTok close by itself or fail to open? Follow the steps for Android and iPhone and learn what to watch for so you do not lose your drafts.<\/p>\n","protected":false},"author":1,"featured_media":24076,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[888],"tags":[],"class_list":["post-34134","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tiktok"],"_links":{"self":[{"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/posts\/34134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/comments?post=34134"}],"version-history":[{"count":1,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/posts\/34134\/revisions"}],"predecessor-version":[{"id":63020,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/posts\/34134\/revisions\/63020"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/media\/24076"}],"wp:attachment":[{"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/media?parent=34134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/categories?post=34134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/tags?post=34134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}