{"id":34090,"date":"2026-09-18T08:09:44","date_gmt":"2026-09-18T08:09:44","guid":{"rendered":"https:\/\/folnova.com\/tiktok-favourites-not-working\/"},"modified":"2026-09-27T08:01:36","modified_gmt":"2026-09-27T08:01:36","slug":"tiktok-favourites-not-working","status":"publish","type":"post","link":"https:\/\/folnova.com\/en-ca\/tiktok-favourites-not-working\/","title":{"rendered":"Why can\u2019t you favourite a TikTok video?"},"content":{"rendered":"<p>If you can\u2019t favourite a TikTok video, the issue may be with your connection, the app or the video itself. First, try saving another video. Does that work? Then the problem seems to be with that particular video. If it doesn\u2019t work for any video, test your connection and check whether TikTok has an update available.<\/p>\n<p>Below, you\u2019ll read what you can try step by step and where to find your saved videos.<\/p>\n<nav aria-label=\"Table of contents\">\n<ul>\n<li><a href=\"#verschil-favorieten\">The difference between TikTok favourites, likes and downloads<\/a><\/li>\n<li><a href=\"#favoriet-maken-lukt-niet\">What goes wrong when favouriting a TikTok video?<\/a><\/li>\n<li><a href=\"#favorieten-oplossen\">What can you do if TikTok favourites aren\u2019t working?<\/a><\/li>\n<li><a href=\"#favorieten-terugvinden\">Where can you find TikTok favourites and missing videos?<\/a><\/li>\n<li><a href=\"#favorieten-melden\">When should you report a problem with TikTok favourites?<\/a><\/li>\n<\/ul>\n<\/nav>\n<h2 id=\"verschil-favorieten\">The difference between TikTok favourites, likes and downloads<\/h2>\n<p>Giving a heart isn\u2019t the same as favouriting. So first check how you saved the video.<\/p>\n<table>\n<thead>\n<tr>\n<th scope=\"col\">Action<\/th>\n<th scope=\"col\">What does it do?<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Liking<\/td>\n<td>You give the video a heart. This doesn\u2019t automatically add it to your favourites.<\/td>\n<\/tr>\n<tr>\n<td>Favouriting<\/td>\n<td>You save a reference to the video within TikTok so you can find it again later.<\/td>\n<\/tr>\n<tr>\n<td>Adding to a collection<\/td>\n<td>You group favourites together, for example recipes or craft tips.<\/td>\n<\/tr>\n<tr>\n<td>Downloading<\/td>\n<td>You save the video as a file on your device, if that option is available.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Did you only tap the heart? According to <a href=\"https:\/\/support.tiktok.com\/en\/using-tiktok\/exploring-videos\/liking\">TikTok\u2019s explanation of liked videos<\/a> you can find those videos through your profile. Look under your liked videos, not your favourites.<\/p>\n<p>Do you want to save the video as a file on your phone instead? Then read about <a href=\"https:\/\/folnova.com\/en-ca\/tiktok-video-opslaan-lukt-niet\/\">saving a TikTok video when downloading doesn\u2019t work<\/a>. That requires different steps than favouriting.<\/p>\n<h2 id=\"favoriet-maken-lukt-niet\">What goes wrong when favouriting a TikTok video?<\/h2>\n<p>Try saving a video and pay attention to what happens. Is the option missing, does the button not respond or doesn\u2019t the video appear in your list? This helps you determine where to look next.<\/p>\n<ul>\n<li><strong>You don\u2019t see an option for favourites.<\/strong> Open another video and check whether the option appears there. The name and location of buttons may vary by app version.<\/li>\n<li><strong>The button doesn\u2019t respond.<\/strong> Check whether other parts of TikTok load properly. A video that keeps playing doesn\u2019t tell you enough about your connection. It may already have loaded.<\/li>\n<li><strong>Saving seems to work, but the video is missing.<\/strong> Check your full list of favourites, not just a collection.<\/li>\n<li><strong>It doesn\u2019t work for one video.<\/strong> Open that video again. It may no longer be available to you.<\/li>\n<\/ul>\n<p>Suppose you want to save a pasta recipe. That doesn\u2019t work, but a second recipe does appear in your favourites. First check whether you can still open the first video. You don\u2019t need to reinstall the entire app right away.<\/p>\n<h2 id=\"favorieten-oplossen\">What can you do if TikTok favourites aren\u2019t working?<\/h2>\n<p>Try the steps below in this order. After each step, test whether you can save a video. This way, you can see what makes a difference and don\u2019t have to do everything.<\/p>\n<ol>\n<li><strong>Test your connection.<\/strong> Open a new web page. If necessary, switch between WiFi and mobile data, then try saving the video again. Keep your data plan in mind.<\/li>\n<li><strong>Close TikTok completely and reopen the app.<\/strong> Simply returning to your phone\u2019s home screen doesn\u2019t always close the app.<\/li>\n<li><strong>Check whether an update is available.<\/strong> Check this in your phone\u2019s official app store. An update may fix an error, but it doesn\u2019t always solve the problem.<\/li>\n<li><strong>Check which account you\u2019re using.<\/strong> Do you have multiple accounts? Check whether you opened the correct account. You can also log out and log back in. Do this only if you know your login details and have access to your recovery email or phone number.<\/li>\n<li><strong>Check the temporary storage.<\/strong> This is also called the cache and helps the app load faster. Look in the settings for an option to clear only the cache. Don\u2019t simply delete all app data. If it isn\u2019t clear what the option removes, skip this step.<\/li>\n<li><strong>Test another video.<\/strong> Check whether the problem still occurs with all videos or only with certain videos.<\/li>\n<li><strong>If possible, try another device of your own.<\/strong> Use the same account if you can log in safely and the favourites option is available. Does saving work there? Then the problem is more likely with the app or phone you used first.<\/li>\n<\/ol>\n<p>Don\u2019t delete TikTok as your first step. Data stored only on your device, such as drafts, may be lost. First check what you want to keep.<\/p>\n<h2 id=\"favorieten-terugvinden\">Where can you find TikTok favourites and missing videos?<\/h2>\n<p>Open your profile and look for Favourites or a bookmark icon. The exact location may vary. First check the overview of saved videos, then check a separate collection. Also make sure you\u2019re using the same account as when you saved the video.<\/p>\n<p>A collection helps you organize favourites. Isn\u2019t a video in your recipe collection? Search the full list. You may have saved it without adding it to that collection.<\/p>\n<h3>A video that was there before has disappeared<\/h3>\n<p>A favourite isn\u2019t a backup copy of the video. If the creator deletes the video or changes who can see it, you may no longer be able to open it. Clearing your cache won\u2019t help with that.<\/p>\n<p>Do you still have the link, for example in a conversation? Open it to check whether the video is still available. Does the link work, but the video isn\u2019t in your favourites? Try saving it again and then check the list.<\/p>\n<h3>Many favourites are missing at once<\/h3>\n<p>Check your account and connection and reload the list. Do this before adding videos again. An empty or incomplete list doesn\u2019t immediately mean your favourites have been deleted.<\/p>\n<h2 id=\"favorieten-melden\">When should you report a problem with TikTok favourites?<\/h2>\n<p>Report the problem if you can\u2019t save multiple videos and the steps above don\u2019t help. You can also report it if the favourites option continues to be missing and you can\u2019t find out why.<\/p>\n<p>The <a href=\"https:\/\/support.tiktok.com\/en\/search?searchTerm=report+problem\">TikTok help on reporting a problem<\/a> gives this route: Profile, the menu, Settings and privacy, and Report a problem. The names may be different in your app.<\/p>\n<p>Describe the following in your report:<\/p>\n<ul>\n<li>what happens when you try to favourite a video;<\/li>\n<li>whether the option is missing, the button doesn\u2019t respond or the video doesn\u2019t appear in your favourites afterwards;<\/li>\n<li>whether it happens with one video or multiple videos;<\/li>\n<li>which phone and app version you\u2019re using;<\/li>\n<li>what you\u2019ve already tried.<\/li>\n<\/ul>\n<p>An example report: \u201cWhen I favourite a video, it seems to work. After reopening, it isn\u2019t in my favourites. This happens with three different videos. I updated the app and tested both WiFi and mobile data.\u201d<\/p>\n<p>If possible, include a screenshot or short screen recording. Make sure private messages, passwords and login codes aren\u2019t visible. A report explains what\u2019s going wrong, but there\u2019s no guarantee that missing favourites will return. Once your account is working as intended, you can explore our <a href=\"https:\/\/folnova.com\/en-ca\/product-category\/tiktok\/\">TikTok services<\/a> to compare packages for <a href=\"https:\/\/folnova.com\/en-ca\/product\/buy-tiktok-views\/\">views<\/a> and <a href=\"https:\/\/folnova.com\/en-ca\/product\/buy-tiktok-followers\/\">followers<\/a> for your public profile or content.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Can\u2019t you favourite a TikTok video? Check your connection and app, find missing favourites again and learn when you can report the problem.<\/p>\n","protected":false},"author":1,"featured_media":23977,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[888],"tags":[],"class_list":["post-34090","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tiktok"],"_links":{"self":[{"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/posts\/34090","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/comments?post=34090"}],"version-history":[{"count":1,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/posts\/34090\/revisions"}],"predecessor-version":[{"id":62978,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/posts\/34090\/revisions\/62978"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/media\/23977"}],"wp:attachment":[{"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/media?parent=34090"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/categories?post=34090"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/folnova.com\/en-ca\/wp-json\/wp\/v2\/tags?post=34090"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}