{"id":33810,"date":"2026-09-18T08:09:55","date_gmt":"2026-09-18T08:09:55","guid":{"rendered":"https:\/\/folnova.com\/why-does-tiktok-keep-crashing\/"},"modified":"2026-09-27T07:58:27","modified_gmt":"2026-09-27T07:58:27","slug":"why-does-tiktok-keep-crashing","status":"publish","type":"post","link":"https:\/\/folnova.com\/en-au\/why-does-tiktok-keep-crashing\/","title":{"rendered":"Why does TikTok keep crashing? 6 possible causes and what you can do"},"content":{"rendered":"<p>TikTok can keep crashing because of a temporary error, an outdated app version, limited free storage or problems with temporary files. Your phone&#8217;s operating system or an error at TikTok could also be the cause. First, completely close TikTok and open the app again. If that does not help, restart your phone. Do not delete the app yet, as you could lose saved drafts.<\/p>\n<p>Below, you can read what you can try, from simple steps to reinstalling the app. Test TikTok after each step.<\/p>\n<nav aria-label=\"Table of contents\">\n<ul>\n<li><a href=\"#oorzaken\">Why does TikTok close by itself?<\/a><\/li>\n<li><a href=\"#herstarten\">Restarting and updating TikTok<\/a><\/li>\n<li><a href=\"#opslag-cache\">Checking storage and clearing the TikTok cache<\/a><\/li>\n<li><a href=\"#opnieuw-installeren\">Reinstalling TikTok and keeping your drafts<\/a><\/li>\n<li><a href=\"#probleem-melden\">Reporting a TikTok crash<\/a><\/li>\n<\/ul>\n<\/nav>\n<h2 id=\"oorzaken\">Why does TikTok close by itself? Six possible causes<\/h2>\n<p>When TikTok crashes, it closes unexpectedly. For example, you may end up on your phone&#8217;s home screen while watching a video. Does TikTok stay open, but videos fail to load? The issue may be your connection. In that case, first try another trusted network.<\/p>\n<p>This table lists six possible causes. You cannot determine with certainty from this table which one is affecting your phone.<\/p>\n<table>\n<thead>\n<tr>\n<th>Possible cause<\/th>\n<th>What can you try?<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>A temporary error in the app<\/td>\n<td>Completely close TikTok and open the app again.<\/td>\n<\/tr>\n<tr>\n<td>An outdated app version<\/td>\n<td>Check whether an update for TikTok is available.<\/td>\n<\/tr>\n<tr>\n<td>Limited free storage space<\/td>\n<td>Check your phone&#8217;s storage and free up space if necessary.<\/td>\n<\/tr>\n<tr>\n<td>A problem with temporary files<\/td>\n<td>Only clear the cache if that option is available. These are temporary files from the app.<\/td>\n<\/tr>\n<tr>\n<td>A problem with the phone&#8217;s operating system<\/td>\n<td>Restart your phone and check for a system update.<\/td>\n<\/tr>\n<tr>\n<td>An error within TikTok itself<\/td>\n<td>Note when the app closes and report the problem if it keeps happening.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Pay attention to when TikTok closes. Does it happen immediately when opening, while recording or only with one draft? This helps you describe the problem. Are other apps also crashing? Then the problem may be with your phone, not just TikTok.<\/p>\n<p>A notification that your account has been blocked is not a crash. For that, read about <a href=\"https:\/\/folnova.com\/en-au\/tiktok-account-permanently-blocked-appeal\/\">appealing if your TikTok account has been permanently blocked<\/a>. Another <a href=\"https:\/\/folnova.com\/en-au\/why-is-my-tiktok-account-private\/\">TikTok account that has unexpectedly been set to private<\/a> is a different problem.<\/p>\n<h2 id=\"herstarten\">Restarting and updating TikTok<\/h2>\n<ol>\n<li><strong>Completely close TikTok.<\/strong> Remove TikTok from the list of open apps. Simply returning to your home screen does not always close the app.<\/li>\n<li><strong>Open TikTok again.<\/strong> Do the same thing you were doing when the app crashed, such as opening or recording a video.<\/li>\n<li><strong>Restart your phone if TikTok keeps closing.<\/strong> Then test the app again before continuing.<\/li>\n<li><strong>Check whether you can update TikTok.<\/strong> On Android, view the <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.zhiliaoapp.musically\">official TikTok app page in Google Play<\/a>. On an iPhone, search for TikTok in the App Store.<\/li>\n<li><strong>Check for a system update.<\/strong> Look in your phone&#8217;s settings to see whether an update for Android or iOS is available.<\/li>\n<\/ol>\n<p>An update can fix errors, but it does not help with every crash. Did the problem start just after an update? Note that in your report to TikTok. Do not install an old app version from an unknown website.<\/p>\n<p>Does TikTok not open at all? You can still restart your phone, check for updates and view the available storage. You do not need to open TikTok for this.<\/p>\n<h2 id=\"opslag-cache\">Checking storage and clearing the TikTok cache on Android and iPhone<\/h2>\n<p>Storage is the space on your phone used for apps, photos and other files. Check your phone settings to see whether it is almost full. If necessary, delete files you no longer use, such as old downloads. Save important photos and videos somewhere else first.<\/p>\n<p>The cache consists of temporary files that help an app load faster. Clearing the cache is not the same as deleting all app data. So do not casually choose an option that clears data or storage.<\/p>\n<h3>On Android<\/h3>\n<p>Open TikTok&#8217;s app information in your phone settings. Check whether you can clear only the cache there. The name and location of this option vary between phones.<\/p>\n<p>Only continue if it clearly states that you are clearing the cache. Do you only see an option that deletes all data? Skip this step.<\/p>\n<h3>On an iPhone<\/h3>\n<p>Can TikTok still open? Check whether you can clear the cache in the app. An iPhone does not have a general button for clearing only the cache in every app.<\/p>\n<p>Do you not see a clear option? Skip this step. Do not delete TikTok as a substitute for clearing the cache.<\/p>\n<p>Open TikTok again after clearing the cache. Test the action that previously caused the app to close. Do not delete drafts to see whether that helps unless you genuinely no longer need them.<\/p>\n<h2 id=\"opnieuw-installeren\">Reinstalling TikTok: save your drafts first<\/h2>\n<p>Reinstalling may help if something is wrong with the TikTok installation. However, data stored on your phone may also disappear. This includes drafts: videos you have not posted yet. They may exist only on your phone and will not automatically return when you log in again.<\/p>\n<p>So check these three things first:<\/p>\n<ul>\n<li><strong>Can you log in again?<\/strong> Check which login method you use. Also check that you have access to the associated email address or phone number.<\/li>\n<li><strong>Are your important drafts stored outside TikTok?<\/strong> Save them outside the app if TikTok still opens and provides that option. Then check that the files are actually stored on your phone and play correctly.<\/li>\n<li><strong>Do you have the original photos and videos?<\/strong> Save those too. A saved video does not always contain all the individual edits from your draft.<\/li>\n<\/ul>\n<p>Does TikTok not open and does it contain drafts that you cannot replace? Wait before deleting the app or clearing app data. You cannot rely on getting those drafts back after a new installation.<\/p>\n<p>Have you saved your important files and can you log in again? You can then delete TikTok and reinstall it through Google Play or the App Store. Afterwards, test whether the app still closes.<\/p>\n<h2 id=\"probleem-melden\">When should you report a TikTok crash?<\/h2>\n<p>Report the problem if TikTok continues to close after the simple steps. Do this too if the app keeps crashing during the same action. You do not need to delete TikTok first if doing so could cause you to lose important drafts.<\/p>\n<p>You can visit the <a href=\"https:\/\/support.tiktok.com\/en\/troubleshooting\">official TikTok help page for technical issues and reporting problems<\/a>. The available topics may vary by language, country and app version.<\/p>\n<p>Gather this information for your report:<\/p>\n<ul>\n<li>The make and model of your phone.<\/li>\n<li>The version of Android or iOS and, if you can find it, the version of TikTok.<\/li>\n<li>What you do just before TikTok closes.<\/li>\n<li>When it started happening and whether it began after an update.<\/li>\n<li>Which steps you have already tried.<\/li>\n<li>The exact error message, if you see one.<\/li>\n<\/ul>\n<p>A fictional example of a clear report: \u201cTikTok opens, but keeps closing whenever I want to record a new video. I restarted my phone and checked for updates. Other apps still work.\u201d<\/p>\n<p>Are other apps also crashing? Ask your phone manufacturer&#8217;s support team for help. Reinstalling TikTok alone will not solve a broader problem with your phone. Once your account is working as intended, you can explore our <a href=\"https:\/\/folnova.com\/en-au\/product-category\/tiktok\/\">TikTok services<\/a> to compare packages for <a href=\"https:\/\/folnova.com\/en-au\/product\/buy-tiktok-followers\/\">followers<\/a> and <a href=\"https:\/\/folnova.com\/en-au\/product\/buy-tiktok-likes\/\">likes<\/a> for your public profile or content.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Does TikTok close by itself or does the app not open? Follow the steps for Android and iPhone and learn what to watch out for so you do not lose your drafts.<\/p>\n","protected":false},"author":1,"featured_media":24076,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[849],"tags":[],"class_list":["post-33810","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tiktok"],"_links":{"self":[{"href":"https:\/\/folnova.com\/en-au\/wp-json\/wp\/v2\/posts\/33810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/folnova.com\/en-au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/folnova.com\/en-au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/folnova.com\/en-au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/folnova.com\/en-au\/wp-json\/wp\/v2\/comments?post=33810"}],"version-history":[{"count":1,"href":"https:\/\/folnova.com\/en-au\/wp-json\/wp\/v2\/posts\/33810\/revisions"}],"predecessor-version":[{"id":62718,"href":"https:\/\/folnova.com\/en-au\/wp-json\/wp\/v2\/posts\/33810\/revisions\/62718"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/folnova.com\/en-au\/wp-json\/wp\/v2\/media\/24076"}],"wp:attachment":[{"href":"https:\/\/folnova.com\/en-au\/wp-json\/wp\/v2\/media?parent=33810"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/folnova.com\/en-au\/wp-json\/wp\/v2\/categories?post=33810"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/folnova.com\/en-au\/wp-json\/wp\/v2\/tags?post=33810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}